ADT® Authorized Dealer Serving The Woodlands & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the practice of giving a neighbor your house key. It removes the need for physical keys or keypad codes and allows you to manage who can go in your The Woodlands home and for what duration. Find out more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to watch your pets, retrieve your mail, or hydrate your plants when you leave home. Before, you would just provide them a house key. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to worry about doors left unlocked or lost keys. 

What you need is an ADT home security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that lets everything function as one. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a relative or neighbor, through the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, permitting them to enter and depart during a particular timeframe, or event-based entry. To illustrate, if a delivery arrives, the system can unfasten the door to let your neighbor take it inside once it verifies them.
  3. After you’ve configured access, your Google Nest Doorbell uses familiar face detection to validate your neighbor as they approach the door.
  4. Your ADT home security will pause the alarm and unlock the door when the individual is verified as an approved guest.
  5. You receive immediate updates as your neighbor comes and goes. The app also supplies a detailed log. 
  6. Once the trusted neighbor exits, your smart door lock secures independently to shield your home.

You are able to provide access for any individual you would like, such as a dog walker, a maintenance worker, or a partner who arrives when you’re away. This service is also helpful during urgent events, particularly when you’re away. For instance, if a water sensor trips, your system can authorize event-driven access so someone can turn off the water supply. Programming permissions is straightforward with the helpful app. 

Boost Your The Woodlands Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your The Woodlands home smarter and more secure. This feature isn’t merely for neighbors and guests, as you’ll benefit from the facial recognition and auto-unlock capability when you have your hands full of little ones or deliveries. After you're inside, the door secures behind you automatically.

Request Your ADT Home Security System In The Woodlands With The Latest Features

Experience like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in The Woodlands from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest technology from the top name in home security. Call (281) 595-9526 today to begin. Our well-trained team can answer any questions about ADT+, Google Nest cameras, and how to make things work in unison.